Guess who asked my bank for ���1600 quid again today? Idiots. Now ���60 down in bank charges, and I am not a happy bunny. I can feel another irate phone call coming on tomorrow. Actually, not irate, that doesn’t do anyone much good. Shouting at the unfortunate call centre workers isn’t the best way to get what you want. Naturally at this stage what I want is to be reimbursed for the charges and then to try and find a power supplier that is capable of finding its own arse with both hands.

And a map.

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